# Sign in and confirm your school

Category: Start here

Before you start: confirm the correct school and role. Use approved source records; perform live changes only within your assigned authority.

1. Open `https://thebeesuite.io/directors` and sign in.
2. Confirm the school shown in the dashboard is the school you intend to work in.
3. If you can see more than one school, recheck the school selector before opening a family or billing record.
4. Stop if the wrong school, classroom, family, or child appears. Do not enter data and plan to move it later.
5. Search for the guardian, family, and child before creating a new record. This is especially important for siblings, returning families, transfers, and guardians who use the same email at more than one location.

Before adding a family, have the approved source information in front of you:

- Guardian legal name, personal email, phone, relationship, and preferred contact method.
- Child legal name, preferred name, date of birth, age group, enrollment status, start date, and classroom.
- Custody restrictions, authorized pickups, emergency contacts, allergies, medical notes, schedule/care notes, and permissions.
- Exact family-paid weekly tuition, approved discounts or credits, funding type, and first service week to bill.
- Any verified debt that existed before The BEE Suite cutover. Most new families should start at `$0.00`.

## Verify the result

School and role match the task before opening any record.

## If something goes wrong

Wrong school or unexpected access: stop and contact support. Wait for pending actions; reopen the record before retrying an uncertain save or send.

Source: sources/DIRECTOR_DAY_ONE_QUICK_START_GUIDE.md — 1. Start Every Workflow in the Correct School. Prepared October 8, 2026. SOP snapshot e06ad8d5; current source corrections are identified above. Written procedure; not a recording of a completed live action.