The BEE SuiteChildcare CRM & OperationsTerms for using The BEE Suite.
These terms govern access to The BEE Suite websites, parent portal, mobile app, support, documentation, and related childcare operations services.
Last updated: August 11, 2026
Authorized Access
You may use only the records and tools assigned to your account by your school, its owner organization, or The BEE Suite.
What you can see may depend on your account type, school, classroom, family relationship, invitation status, and the features your school has turned on.
Payments
When enabled, parent payments are for childcare tuition, school fees, goods, or services received outside the app. Secure card or bank entry may open a separate payment screen operated by Stripe or another approved payment processor.
Unless waived or otherwise agreed in writing, The BEE Suite retains a school-paid tuition feature fee of 1.50% from each tuition payout. This fee is paid by the school and does not increase the family's tuition invoice.
The BEE Suite does not store full card numbers, full bank account numbers, or bank login credentials.
No Emergency Use
The BEE Suite supports childcare communication and records. It is not an emergency alert system, medical device, custody decision tool, licensing authority, or legal service.
For urgent child safety, pickup, medical, custody, or emergency matters, contact your school directly.
User Responsibilities
- Use only the account, school, family, child, staff, billing, and operational records you are authorized to access.
- Keep login credentials private and report suspected unauthorized access promptly.
- Contact the school directly for urgent child safety, pickup, custody, medical, emergency, or same-day billing policy issues.
- Do not upload unlawful, harmful, malicious, infringing, or unauthorized content.
- Do not try to access records or tools that are not assigned to your account, or interfere with security controls.
School Responsibilities
- Configure authorized users, roles, centers, classrooms, families, and feature access accurately.
- Maintain accurate child, family, staff, medical, custody, pickup, attendance, billing, and school records.
- Obtain required parent, guardian, employee, regulatory, FERPA, COPPA, payment, and privacy authorizations.
- Review and approve communications, records, billing actions, documents, incident records, and drafts created with automated assistance.
- Maintain emergency procedures outside The BEE Suite.
Privacy and Records
Use of The BEE Suite is subject to the Privacy Policy. Some records are controlled by the school and may need to be retained for licensing, safety, custody, billing, payment, account-history, or legal reasons.
Privacy PolicyAutomated Assistance
Some tools can help authorized school staff draft or summarize content. School staff must review that work before using it. These tools do not provide legal, medical, licensing, safety, custody, billing, tax, employment, or regulatory advice.
Professional Decisions
The BEE Suite helps schools organize work and records, but does not provide legal, licensing, medical, custody, billing, tax, employment, or regulatory advice.
Schools, owner organizations, and authorized users remain responsible for reviewing records, policies, disclosures, legal duties, and professional guidance before acting.
Support
For app support, account access, privacy requests, or questions about using billing features, contact support. Your school remains the first contact for urgent child, pickup, billing-policy, or record issues.
Contact Support